DocPlanner incident

MX SaaS down

Resolved after 5 minutes, affecting SaaS: Mexico, on November 22, 2025.

identified Nov 22, 2025, 11:21 PM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 22, 2025, 11:17 PM UTC
Resolved
Nov 22, 2025, 11:23 PM UTC
Duration
5m
Detected by Pingoru
Nov 22, 2025, 11:17 PM UTC

Affected components

SaaS: Mexico

Update timeline

  1. investigating Nov 22, 2025, 11:17 PM UTC

    We are currently investigating this issue.

  2. identified Nov 22, 2025, 11:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 22, 2025, 11:23 PM UTC

    This incident has been resolved.

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