DocPlanner incident

Customers are currently experiencing issues accessing the platform

Resolved after 57 minutes, affecting Marketplace: Poland and SSO: Poland and 1 more, on May 25, 2026.

monitoring May 25, 2026, 09:06 AM UTC

marketplace + sso very slow on ocasional 500

Started
May 25, 2026, 09:01 AM UTC
Resolved
May 25, 2026, 09:59 AM UTC
Duration
57m
Detected by Pingoru
May 25, 2026, 09:01 AM UTC

Affected components

Marketplace: PolandSSO: PolandMarketplace: ItalySaaS: PolandSSO: ItalySaaS: ItalyMarketplace: Czech RepublicSSO: Czech RepublicMarketplace: SpainSaaS: Czech Republic

Update timeline

  1. investigating May 25, 2026, 09:01 AM UTC

    Application isn't reachable

  2. monitoring May 25, 2026, 09:06 AM UTC

    marketplace + sso very slow on ocasional 500

  3. resolved May 25, 2026, 09:59 AM UTC

    This incident has been resolved.

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