DocPlanner incident
Customers are currently seeing error pages when attempting to access the marketplace.
Critical Vendor's status page →
Resolved after 20 minutes, affecting Marketplace: Poland and Marketplace: Italy and 1 more, on May 7, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Marketplace: PolandMarketplace: ItalyMarketplace: TurkeyMarketplace: Czech RepublicMarketplace: SpainMarketplace: MexicoMarketplace: PortugalMarketplace: Germany
Update timeline
- identified May 07, 2026, 12:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 07, 2026, 12:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2026, 08:09 PM UTC
This incident has been resolved.
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