Docparser incident

System Unavailable

Resolved after 44 minutes, affecting Docparser Application, on December 2, 2025.

resolved Dec 02, 2025, 06:46 PM UTC

This incident has been resolved. Note to users: Any documents that were sent into Docparser during the outage would not have processed and will need to be resent for processing.

Started
Dec 02, 2025, 06:02 PM UTC
Resolved
Dec 02, 2025, 06:46 PM UTC
Duration
44m
Detected by Pingoru
Dec 02, 2025, 06:02 PM UTC

Affected components

Docparser Application

Update timeline

  1. investigating Dec 02, 2025, 06:02 PM UTC

    We are currently investigating an issue affecting our production servers. The application is temporarily unavailable.

  2. resolved Dec 02, 2025, 06:46 PM UTC

    This incident has been resolved. Note to users: Any documents that were sent into Docparser during the outage would not have processed and will need to be resent for processing.

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