Resolved after 9 hours 7 minutes, affecting Docparser Application, on May 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Docparser Application
Update timeline
- investigating May 05, 2026, 01:07 PM UTC
We are currently investigating an issue where some users are experiencing 502 Bad Gateway errors when accessing Docparser. Our team is actively working to identify the root cause and restore full service as quickly as possible. We will provide further updates as soon as more information becomes available.
- identified May 05, 2026, 01:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 05, 2026, 01:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2026, 10:14 PM UTC
This incident has been resolved.
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