Resolved after 3 days 12 hours, affecting Docparser Application, on November 18, 2024.
No major issues have been reported. Minor parsing slowdown with specific document types observed. Fix is in progress.
Affected components
Update timeline
- monitoring Nov 18, 2024, 05:49 PM UTC
Docparser users experienced slower-than-usual performance on the site over the weekend. This has since been resolved, and the site is now operating normally. We apologise for any inconvenience caused during this time and appreciate your patience and understanding. Our team has implemented measures to minimise the likelihood of similar issues in the future. Thank you for your continued support.
- monitoring Nov 20, 2024, 04:48 PM UTC
No major issues have been reported. Minor parsing slowdown with specific document types observed. Fix is in progress.
- resolved Nov 22, 2024, 06:27 AM UTC
This incident has been resolved.
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