Resolved after 1 day, on October 20, 2025.
All systems have been restored and are now operating normally. The issue has been fully resolved. We apologize for any inconvenience this may have caused.
Update timeline
- investigating Oct 20, 2025, 07:22 AM UTC
We are experiencing a critical system outage affecting all services. Our team is actively investigating the issue and working to restore service as quickly as possible. We will provide updates as more information becomes available.
- identified Oct 20, 2025, 07:25 AM UTC
We are experiencing a critical system outage due to an AWS infrastructure issue affecting all services. AWS is currently experiencing an outage in our region. Our team is actively monitoring the situation and will restore service once AWS resolves the underlying issue. AWS Status: https://health.aws.amazon.com/health/status We will provide updates as more information becomes available.
- resolved Oct 21, 2025, 07:49 AM UTC
All systems have been restored and are now operating normally. The issue has been fully resolved. We apologize for any inconvenience this may have caused.
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