DNSimple incident

Email forwarding issues

Resolved after 10 hours 33 minutes, affecting Email Forwards, on July 18, 2025.

identified Jul 18, 2025, 01:00 PM UTC

We have fixed the root cause and our team is consolidating the existing email forward configurations in our upstream partner.

Started
Jul 18, 2025, 05:00 AM UTC
Resolved
Jul 18, 2025, 03:34 PM UTC
Duration
10h 33m
Detected by Pingoru
Jul 18, 2025, 05:00 AM UTC

Affected components

Email Forwards

Update timeline

  1. investigating Jul 18, 2025, 05:00 AM UTC

    We’re currently experiencing problems with email forwarding delivery to a subset of users. We are investigating the root cause and will post updates as soon as we have more information.

  2. identified Jul 18, 2025, 08:10 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 18, 2025, 01:00 PM UTC

    We have fixed the root cause and our team is consolidating the existing email forward configurations in our upstream partner.

  4. resolved Jul 18, 2025, 03:34 PM UTC

    This incident has been resolved.

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