DNAnexus incident

Investigating job scheduling delays

Resolved after 46 minutes, affecting Titan Jobs, on October 28, 2025.

investigating Oct 28, 2025, 06:04 PM UTC

Job scheduling should be back to normal. The delays were related to AWS EC2 instance launch issues. AWS took steps to mitigate the incident.

Started
Oct 28, 2025, 05:18 PM UTC
Resolved
Oct 28, 2025, 06:05 PM UTC
Duration
46m
Detected by Pingoru
Oct 28, 2025, 05:18 PM UTC

Affected components

Titan Jobs

Update timeline

  1. investigating Oct 28, 2025, 05:18 PM UTC

    We are currently investigating job scheduling delays.

  2. investigating Oct 28, 2025, 06:04 PM UTC

    Job scheduling should be back to normal. The delays were related to AWS EC2 instance launch issues. AWS took steps to mitigate the incident.

  3. resolved Oct 28, 2025, 06:05 PM UTC

    This incident has been resolved.

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