DNAnexus incident

Elevated platform response times

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Resolved after 46 minutes, affecting Titan UI and Titan API and 1 more, on December 16, 2025.

investigating Dec 16, 2025, 07:31 PM UTC

We are currently investigating this issue.

Started
Dec 16, 2025, 07:31 PM UTC
Resolved
Dec 16, 2025, 08:17 PM UTC
Duration
46m
Detected by Pingoru
Dec 16, 2025, 07:31 PM UTC

Affected components

Titan UITitan APITitan JobsTitan DataApolloUKB RAP

Update timeline

  1. investigating Dec 16, 2025, 07:31 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 16, 2025, 08:17 PM UTC

    This incident has been resolved.

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