DNAnexus incident

Elevated Platform Response Times

Minor Vendor's status page →

Resolved after 4 hours 30 minutes, affecting Titan UI and Titan API and 1 more, on January 5, 2026.

investigating Jan 05, 2026, 04:11 PM UTC

We are currently investigating this issue.

Started
Jan 05, 2026, 12:30 PM UTC
Resolved
Jan 05, 2026, 05:00 PM UTC
Duration
4h 30m
Detected by Pingoru
Jan 05, 2026, 12:30 PM UTC

Affected components

Titan UITitan APITitan JobsTitan DataApolloUKB RAP

Update timeline

  1. investigating Jan 05, 2026, 04:11 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 05, 2026, 06:29 PM UTC

    This incident has been resolved.

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