DNAnexus incident

Investigating Elevated Response Times

Resolved after 15 minutes, affecting Titan UI and Titan API and 1 more, on December 13, 2024.

identified Dec 13, 2024, 11:40 PM UTC

The issue has been identified and a fix is being implemented.

Started
Dec 13, 2024, 11:40 PM UTC
Resolved
Dec 13, 2024, 11:55 PM UTC
Duration
15m
Detected by Pingoru
Dec 13, 2024, 11:40 PM UTC

Affected components

Titan UITitan APITitan JobsTitan DataApolloUKB RAP

Update timeline

  1. identified Dec 13, 2024, 11:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Dec 13, 2024, 11:55 PM UTC

    This incident has been resolved.

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