DNAnexus incident

Job identity token

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Resolved after 16 hours 26 minutes, affecting Titan Jobs, on December 19, 2024.

monitoring Dec 20, 2024, 03:21 PM UTC

Our cloud provider is investigating the root cause.

Started
Dec 19, 2024, 11:36 PM UTC
Resolved
Dec 20, 2024, 04:03 PM UTC
Duration
16h 26m
Detected by Pingoru
Dec 19, 2024, 11:36 PM UTC

Affected components

Titan Jobs

Update timeline

  1. investigating Dec 19, 2024, 11:36 PM UTC

    We are investigating an issue with job identity tokens.

  2. monitoring Dec 20, 2024, 03:21 PM UTC

    Our cloud provider is investigating the root cause.

  3. resolved Dec 20, 2024, 04:03 PM UTC

    Job identity token functionality is operating normally.

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