DNAnexus incident

Investigating Elevated API Response Times

Resolved after 28 minutes, affecting Titan UI and Titan API and 1 more, on January 28, 2025.

investigating Jan 28, 2025, 05:28 AM UTC

We are continuing to investigate this issue.

Started
Jan 28, 2025, 05:00 AM UTC
Resolved
Jan 28, 2025, 05:29 AM UTC
Duration
28m
Detected by Pingoru
Jan 28, 2025, 05:00 AM UTC

Affected components

Titan UITitan APITitan JobsTitan DataApolloUKB RAP

Update timeline

  1. investigating Jan 28, 2025, 05:00 AM UTC

    We are currently investigating this issue.

  2. investigating Jan 28, 2025, 05:28 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 28, 2025, 05:29 AM UTC

    This incident has been resolved.

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