dLocal incident

[Xendit] Apparent incident with payment processing in Indonesia

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Resolved after 1 day 10 hours, affecting Indonesia - Payment Processors, on September 1, 2026.

investigating Sep 02, 2026, 01:30 PM UTC

We are still working on resolving this and will share the information soon.

Started
Sep 01, 2026, 04:07 PM UTC
Resolved
Sep 03, 2026, 02:56 AM UTC
Duration
1d 10h
Detected by Pingoru
Sep 01, 2026, 04:07 PM UTC

Affected components

Indonesia - Payment Processors

Update timeline

  1. investigating Sep 01, 2026, 04:07 PM UTC

    We have identified some processing issues with XENDIT in INDONESIA. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Sep 01, 2026, 09:42 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 02, 2026, 06:50 AM UTC

    We are continuing to investigate this issue.

  4. investigating Sep 02, 2026, 01:30 PM UTC

    We are still working on resolving this and will share the information soon.

  5. resolved Sep 03, 2026, 02:56 AM UTC

    This incident has been resolved.

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