dLocal incident

[BBVA BANCOMER S.A] Apparent incident with payment processing in Mexico

Resolved after 1 hour 43 minutes, affecting Mexico - Payment Processors, on August 29, 2026.

investigating Aug 29, 2026, 05:32 AM UTC

We have identified some processing issues with Hey Banregio in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

Started: Aug 29, 2026, 05:32 AM UTC
Resolved: Aug 29, 2026, 07:15 AM UTC
Duration: 1h 43m
Detected by Pingoru: Aug 29, 2026, 05:32 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

investigating Aug 29, 2026, 05:32 AM UTC

We have identified some processing issues with Hey Banregio in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved Aug 29, 2026, 07:15 AM UTC

This incident has been resolved.

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