dLocal incident

[PSE-ACH] Apparent incident with payment processing in Colombia

Resolved after 3 hours 51 minutes, affecting Colombia - Payment Processors, on August 28, 2026.

investigating Aug 29, 2026, 12:44 AM UTC

We are continuing to investigate this issue.

Started
Aug 28, 2026, 09:18 PM UTC
Resolved
Aug 29, 2026, 01:09 AM UTC
Duration
3h 51m
Detected by Pingoru
Aug 28, 2026, 09:18 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Aug 28, 2026, 09:18 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 28, 2026, 11:31 PM UTC

    We are continuing to investigate the issue and will provide another update as soon as more information is available.

  3. investigating Aug 29, 2026, 12:44 AM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 29, 2026, 01:09 AM UTC

    This incident has been resolved.

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