dLocal incident

[Doku] Apparent incident with payment processing in Indonesia

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Resolved after 10 minutes, affecting Indonesia - Payment Processors, on August 28, 2026.

investigating Aug 28, 2026, 07:31 AM UTC

We have identified some processing issues with Doku in Indonesia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Aug 28, 2026, 07:31 AM UTC
Resolved
Aug 28, 2026, 07:41 AM UTC
Duration
10m
Detected by Pingoru
Aug 28, 2026, 07:31 AM UTC

Affected components

Indonesia - Payment Processors

Update timeline

  1. investigating Aug 28, 2026, 07:31 AM UTC

    We have identified some processing issues with Doku in Indonesia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 28, 2026, 07:41 AM UTC

    This incident has been resolved.

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