dLocal incident

Intermittencies affecting Redirect Payments checkout

Resolved after 1 hour 17 minutes, affecting Redirect Payments, on August 27, 2026.

investigating Aug 27, 2026, 02:13 AM UTC

We are currently investigating an issue affecting a subset of Redirect Payments checkout sessions. Some users may be unable to proceed from the checkout page. Other payment flows are operating normally. We will provide an update as more information becomes available.

Started
Aug 27, 2026, 02:13 AM UTC
Resolved
Aug 27, 2026, 03:31 AM UTC
Duration
1h 17m
Detected by Pingoru
Aug 27, 2026, 02:13 AM UTC

Affected components

Redirect Payments

Update timeline

  1. investigating Aug 27, 2026, 02:13 AM UTC

    We are currently investigating an issue affecting a subset of Redirect Payments checkout sessions. Some users may be unable to proceed from the checkout page. Other payment flows are operating normally. We will provide an update as more information becomes available.

  2. resolved Aug 27, 2026, 03:31 AM UTC

    This incident has been resolved.

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