dLocal incident

[ACH - PSE] Apparent incident with payment processing in Colombia

Resolved after 7 hours 34 minutes, affecting Colombia - Payment Processors, on August 23, 2026.

investigating Aug 23, 2026, 10:55 PM UTC

We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Aug 23, 2026, 10:55 PM UTC
Resolved
Aug 24, 2026, 06:29 AM UTC
Duration
7h 34m
Detected by Pingoru
Aug 23, 2026, 10:55 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Aug 23, 2026, 10:55 PM UTC

    We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 24, 2026, 06:29 AM UTC

    This incident has been resolved.

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