dLocal incident

BANCOPPEL S.A. INSTITUCION DE BANCA MULT incident with payment processing in Mexico

Resolved after 1 hour 33 minutes, affecting Mexico - Payment Processors, on August 23, 2026.

investigating Aug 23, 2026, 07:36 PM UTC

We have identified some processing issues with Banorte in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Aug 23, 2026, 07:36 PM UTC
Resolved
Aug 23, 2026, 09:10 PM UTC
Duration
1h 33m
Detected by Pingoru
Aug 23, 2026, 07:36 PM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Aug 23, 2026, 07:36 PM UTC

    We have identified some processing issues with Banorte in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 23, 2026, 09:10 PM UTC

    This incident has been resolved.

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