dLocal incident

[BANCOPPEL S.A] Apparent incident with payment processing in Mexico

Minor Vendor's status page →

Resolved after 2 hours 34 minutes, affecting Mexico - Payment Processors, on August 22, 2026.

investigating Aug 22, 2026, 10:14 PM UTC

We are continuing to investigate this issue.

Started
Aug 22, 2026, 08:11 PM UTC
Resolved
Aug 22, 2026, 10:45 PM UTC
Duration
2h 34m
Detected by Pingoru
Aug 22, 2026, 08:11 PM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Aug 22, 2026, 08:11 PM UTC

    We have identified some processing issues with BANCOPPEL S.A in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Aug 22, 2026, 10:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 22, 2026, 10:45 PM UTC

    This incident has been resolved.

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