dLocal incident

Mastercard Send Incident – Worldwide Impact

Resolved after 43 minutes, affecting Argentina - Payment Processors and Costa Rica - Payment Processors and 1 more, on August 15, 2026.

investigating Aug 15, 2026, 05:19 AM UTC

A problem has been identified with Mastercard Send, affecting customers processing P2P transactions worldwide. Mastercard’s team is currently in a war room, actively investigating the issue and working on the necessary actions to restore normal service. We are closely monitoring the situation and will provide further updates as soon as they are available.

Started
Aug 15, 2026, 05:19 AM UTC
Resolved
Aug 15, 2026, 06:03 AM UTC
Duration
43m
Detected by Pingoru
Aug 15, 2026, 05:19 AM UTC

Affected components

Argentina - Payment ProcessorsCosta Rica - Payment ProcessorsBangladesh - Payment ProcessorsDominican Republic - Payment ProcessorsBrazil - Payment ProcessorsChile - Payment ProcessorsGuatemala - Payment ProcessorsColombia - Payment ProcessorsMexico - Payment ProcessorsPanama - Payment Processors

Update timeline

  1. investigating Aug 15, 2026, 05:19 AM UTC

    A problem has been identified with Mastercard Send, affecting customers processing P2P transactions worldwide. Mastercard’s team is currently in a war room, actively investigating the issue and working on the necessary actions to restore normal service. We are closely monitoring the situation and will provide further updates as soon as they are available.

  2. resolved Aug 15, 2026, 06:03 AM UTC

    This incident has been resolved.

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