dLocal incident

[PicPay] Apparent incident with payment processing in Brazil

Resolved after 10 minutes, affecting Brazil - Payment Processors, on August 7, 2026.

investigating Aug 07, 2026, 03:18 AM UTC

We have identified some processing issues with PicPay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Aug 07, 2026, 03:18 AM UTC
Resolved
Aug 07, 2026, 03:29 AM UTC
Duration
10m
Detected by Pingoru
Aug 07, 2026, 03:18 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Aug 07, 2026, 03:18 AM UTC

    We have identified some processing issues with PicPay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 07, 2026, 03:29 AM UTC

    This incident has been resolved.

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