dLocal incident

[Picpay Wallet and Picpay Issuers] Apparent incident with payment processing in Brazil

Resolved after 1 hour 57 minutes, affecting Brazil - Payment Processors, on August 5, 2026.

investigating Aug 05, 2026, 04:17 AM UTC

We have identified some processing issues with Picpay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Aug 05, 2026, 04:17 AM UTC
Resolved
Aug 05, 2026, 06:15 AM UTC
Duration
1h 57m
Detected by Pingoru
Aug 05, 2026, 04:17 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Aug 05, 2026, 04:17 AM UTC

    We have identified some processing issues with Picpay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 05, 2026, 06:15 AM UTC

    This incident has been resolved.

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