dLocal incident
[BANCO DE GUAYAQUIL S.A. and BANCO DE LA PRODUCCION,S.A. (PRODUBANCO)] Apparent incident with payment processing in Ecuador
Minor Vendor's status page →
Resolved after 2 minutes, affecting Ecuador - Payment Processors, on April 29, 2026.
We have identified some processing issues with BANCO DE GUAYAQUIL S.A. and BANCO DE LA PRODUCCION,S.A. (PRODUBANCO) in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.
Affected components
Ecuador - Payment Processors
Update timeline
- investigating Apr 29, 2026, 07:34 PM UTC
We have identified some processing issues with BANCO DE GUAYAQUIL S.A. and BANCO DE LA PRODUCCION,S.A. (PRODUBANCO) in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Apr 29, 2026, 07:36 PM UTC
This incident has been resolved.
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