dLocal incident

[Xendit and Doku] Apparent incident with payment processing in Indonesia

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Resolved after 2 hours 8 minutes, affecting Indonesia - Payment Processors, on July 25, 2026.

investigating Jul 25, 2026, 10:25 PM UTC

We have identified some processing issues with XENDIT and Doku in INDONESIA. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jul 25, 2026, 10:25 PM UTC
Resolved
Jul 26, 2026, 12:34 AM UTC
Duration
2h 8m
Detected by Pingoru
Jul 25, 2026, 10:25 PM UTC

Affected components

Indonesia - Payment Processors

Update timeline

  1. investigating Jul 25, 2026, 10:25 PM UTC

    We have identified some processing issues with XENDIT and Doku in INDONESIA. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 26, 2026, 12:34 AM UTC

    This incident has been resolved.

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