dLocal incident

[Getnet] Apparent incident with payment processing in Chile

Resolved after 41 minutes, affecting Chile - Payment Processors, on July 25, 2026.

investigating Jul 25, 2026, 11:09 AM UTC

We have identified some processing issues with Getnet in Chile. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jul 25, 2026, 11:09 AM UTC
Resolved
Jul 25, 2026, 11:50 AM UTC
Duration
41m
Detected by Pingoru
Jul 25, 2026, 11:09 AM UTC

Affected components

Chile - Payment Processors

Update timeline

  1. investigating Jul 25, 2026, 11:09 AM UTC

    We have identified some processing issues with Getnet in Chile. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 25, 2026, 11:50 AM UTC

    This incident has been resolved.

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