dLocal incident

[ NEQUI with ACH] Apparent incident with payment processing in Colombia

Minor Vendor's status page →

Resolved after 21 minutes, affecting Colombia - Payment Processors, on July 25, 2026.

investigating Jul 25, 2026, 12:51 AM UTC

We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jul 25, 2026, 12:51 AM UTC
Resolved
Jul 25, 2026, 01:12 AM UTC
Duration
21m
Detected by Pingoru
Jul 25, 2026, 12:51 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jul 25, 2026, 12:51 AM UTC

    We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 25, 2026, 01:12 AM UTC

    This incident has been resolved.

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