dLocal incident

[PSE] Apparent incident with payment processing in Colombia

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Resolved after 1 hour 57 minutes, affecting Colombia - Payment Processors, on April 29, 2026.

investigating Apr 29, 2026, 01:36 AM UTC

We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Apr 29, 2026, 01:36 AM UTC
Resolved
Apr 29, 2026, 03:34 AM UTC
Duration
1h 57m
Detected by Pingoru
Apr 29, 2026, 01:36 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Apr 29, 2026, 01:36 AM UTC

    We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 29, 2026, 03:34 AM UTC

    This incident has been resolved.

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