dLocal incident

Capitec Pay – Service Disruption

Resolved after 3 hours 28 minutes, affecting South Africa - Payment Processors, on July 14, 2026.

investigating Jul 14, 2026, 02:20 PM UTC

We are currently investigating an issue affecting Capitec Pay transactions. Our team has identified the issue and has engaged Capitec Pay to investigate and work towards a resolution. We apologise for any inconvenience this may cause and will continue to provide updates on this status page as more information becomes available.

Started
Jul 14, 2026, 02:20 PM UTC
Resolved
Jul 14, 2026, 05:49 PM UTC
Duration
3h 28m
Detected by Pingoru
Jul 14, 2026, 02:20 PM UTC

Affected components

South Africa - Payment Processors

Update timeline

  1. investigating Jul 14, 2026, 02:20 PM UTC

    We are currently investigating an issue affecting Capitec Pay transactions. Our team has identified the issue and has engaged Capitec Pay to investigate and work towards a resolution. We apologise for any inconvenience this may cause and will continue to provide updates on this status page as more information becomes available.

  2. resolved Jul 14, 2026, 05:49 PM UTC

    This incident has been resolved.

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