dLocal incident

[Banco Itau Hybrid] Apparent incident with payment processing in Brazil

Resolved after 17 minutes, affecting Brazil - Payment Processors, on July 12, 2026.

investigating Jul 12, 2026, 02:07 PM UTC

We have identified some processing issues with Banco Itau Hybrid in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jul 12, 2026, 02:07 PM UTC
Resolved
Jul 12, 2026, 02:24 PM UTC
Duration
17m
Detected by Pingoru
Jul 12, 2026, 02:07 PM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Jul 12, 2026, 02:07 PM UTC

    We have identified some processing issues with Banco Itau Hybrid in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 12, 2026, 02:24 PM UTC

    This incident has been resolved.

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