dLocal incident

[BANCOLOMBIA S.A.] Apparent incident with payment processing in Colombia

Resolved after 35 minutes, affecting Colombia - Payment Processors, on July 10, 2026.

investigating Jul 10, 2026, 03:09 AM UTC

We have identified some processing issues with BANCOLOMBIA S.A. in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jul 10, 2026, 03:09 AM UTC
Resolved
Jul 10, 2026, 03:44 AM UTC
Duration
35m
Detected by Pingoru
Jul 10, 2026, 03:09 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jul 10, 2026, 03:09 AM UTC

    We have identified some processing issues with BANCOLOMBIA S.A. in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 10, 2026, 03:44 AM UTC

    This incident has been resolved.

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