dLocal incident

[Mpesa] Apparent incident with payment processing in Kenya

Resolved after 8 hours 12 minutes, affecting Kenya - Payment Processors, on July 6, 2026.

investigating Jul 06, 2026, 11:55 AM UTC

We continue to have the issue , processor has been contacted and working on resolution ..

Started
Jul 06, 2026, 07:08 AM UTC
Resolved
Jul 06, 2026, 03:21 PM UTC
Duration
8h 12m
Detected by Pingoru
Jul 06, 2026, 07:08 AM UTC

Affected components

Kenya - Payment Processors

Update timeline

  1. investigating Jul 06, 2026, 07:08 AM UTC

    We have identified some processing issues with Mpesa in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Jul 06, 2026, 11:55 AM UTC

    We continue to have the issue , processor has been contacted and working on resolution ..

  3. resolved Jul 06, 2026, 03:21 PM UTC

    This incident has been resolved.

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