dLocal incident

An Intermittent Issue in Nequi Colombia

Resolved after 3 hours 25 minutes, affecting Colombia - Payment Processors, on July 3, 2026.

investigating Jul 03, 2026, 06:04 AM UTC

We have identified some processing issues with Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jul 03, 2026, 06:04 AM UTC
Resolved
Jul 03, 2026, 09:30 AM UTC
Duration
3h 25m
Detected by Pingoru
Jul 03, 2026, 06:04 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jul 03, 2026, 06:04 AM UTC

    We have identified some processing issues with Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 03, 2026, 09:30 AM UTC

    This incident has been resolved.

Your product runs on more than dLocal

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →