dLocal incident

[BBVA Bancomer SA and Santander] Apparent incident with payment processing in Mexico

Resolved after 10 minutes, affecting Mexico - Payment Processors, on July 1, 2026.

investigating Jul 01, 2026, 06:15 AM UTC

We have identified some processing issues with BBVA Bancomer SA and Santander in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jul 01, 2026, 06:15 AM UTC
Resolved
Jul 01, 2026, 06:25 AM UTC
Duration
10m
Detected by Pingoru
Jul 01, 2026, 06:15 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Jul 01, 2026, 06:15 AM UTC

    We have identified some processing issues with BBVA Bancomer SA and Santander in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 01, 2026, 06:25 AM UTC

    This incident has been resolved.

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