dLocal incident

Nequi Intermittency Affecting All Processors

Resolved after 11 minutes, affecting Colombia - Payment Processors, on June 25, 2026.

investigating Jun 25, 2026, 11:17 PM UTC

Nequi has reported intermittent issues impacting their app. The problem appears to be affecting all processors.

Started
Jun 25, 2026, 11:17 PM UTC
Resolved
Jun 25, 2026, 11:29 PM UTC
Duration
11m
Detected by Pingoru
Jun 25, 2026, 11:17 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jun 25, 2026, 11:17 PM UTC

    Nequi has reported intermittent issues impacting their app. The problem appears to be affecting all processors.

  2. resolved Jun 25, 2026, 11:29 PM UTC

    This incident has been resolved.

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