dLocal incident

[Bancoppel] Apparent incident with payment processing in Mexico

Resolved after 35 minutes, affecting Mexico - Payment Processors, on June 15, 2026.

investigating Jun 15, 2026, 08:13 PM UTC

We have identified some processing issues with Bancoppel in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jun 15, 2026, 08:13 PM UTC
Resolved
Jun 15, 2026, 08:48 PM UTC
Duration
35m
Detected by Pingoru
Jun 15, 2026, 08:13 PM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Jun 15, 2026, 08:13 PM UTC

    We have identified some processing issues with Bancoppel in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jun 15, 2026, 08:48 PM UTC

    This incident has been resolved.

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