dLocal incident

[Credibanco-Occidente] Apparent incident with payment processing in Colombia

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Resolved after 14 minutes, affecting Colombia - Payment Processors, on June 15, 2026.

investigating Jun 15, 2026, 02:06 PM UTC

We have identified some processing issues with Credibanco-Occidente in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jun 15, 2026, 02:06 PM UTC
Resolved
Jun 15, 2026, 02:21 PM UTC
Duration
14m
Detected by Pingoru
Jun 15, 2026, 02:06 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jun 15, 2026, 02:06 PM UTC

    We have identified some processing issues with Credibanco-Occidente in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jun 15, 2026, 02:21 PM UTC

    This incident has been resolved.

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