dLocal incident

[Nequi, Bancolombia S.A] Apparent incident with payment processing in Colombia

Resolved after 1 hour 27 minutes, affecting Colombia - Payment Processors, on June 15, 2026.

investigating Jun 15, 2026, 01:53 PM UTC

We have identified some processing issues with Redeban-Occidente, Redeban-Scotiabank, Redeban-Serfinanza in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started: Jun 15, 2026, 01:53 PM UTC
Resolved: Jun 15, 2026, 03:21 PM UTC
Duration: 1h 27m
Detected by Pingoru: Jun 15, 2026, 01:53 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

investigating Jun 15, 2026, 01:53 PM UTC

We have identified some processing issues with Redeban-Occidente, Redeban-Scotiabank, Redeban-Serfinanza in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved Jun 15, 2026, 03:21 PM UTC

This incident has been resolved.

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