dLocal incident

[Redeban-Scotiabank, Redeban-Serfinanza] Apparent incident with payment processing in Colombia

Resolved after 12 minutes, affecting Colombia - Payment Processors, on June 13, 2026.

investigating Jun 13, 2026, 06:43 AM UTC

We have identified some processing issues with Redeban-Scotiabank, Redeban-Serfinanza in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jun 13, 2026, 06:43 AM UTC
Resolved
Jun 13, 2026, 06:55 AM UTC
Duration
12m
Detected by Pingoru
Jun 13, 2026, 06:43 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jun 13, 2026, 06:43 AM UTC

    We have identified some processing issues with Redeban-Scotiabank, Redeban-Serfinanza in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jun 13, 2026, 06:55 AM UTC

    This incident has been resolved.

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