dLocal incident

[BANCO PICHINCHA C.A] Apparent incident with payment processing in Ecuador

Resolved after 33 minutes, affecting Ecuador - Payment Processors, on June 10, 2026.

investigating Jun 10, 2026, 02:17 PM UTC

We have identified some processing issues with Kushki-Bco Pacifico in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jun 10, 2026, 02:17 PM UTC
Resolved
Jun 10, 2026, 02:51 PM UTC
Duration
33m
Detected by Pingoru
Jun 10, 2026, 02:17 PM UTC

Affected components

Ecuador - Payment Processors

Update timeline

  1. investigating Jun 10, 2026, 02:17 PM UTC

    We have identified some processing issues with Kushki-Bco Pacifico in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jun 10, 2026, 02:51 PM UTC

    This incident has been resolved.

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