dLocal incident

[PicPay & PICPAY BANK BANCO MULTIPLO S A] Apparent incident with payment processing in Brazil

Resolved after 53 minutes, affecting Brazil - Payment Processors, on June 1, 2026.

investigating Jun 01, 2026, 05:51 AM UTC

We have identified some processing issues with PicPay & PICPAY BANK BANCO MULTIPLO S A in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Jun 01, 2026, 05:51 AM UTC
Resolved
Jun 01, 2026, 06:45 AM UTC
Duration
53m
Detected by Pingoru
Jun 01, 2026, 05:51 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Jun 01, 2026, 05:51 AM UTC

    We have identified some processing issues with PicPay & PICPAY BANK BANCO MULTIPLO S A in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jun 01, 2026, 06:45 AM UTC

    This incident has been resolved.

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