dLocal incident

[Picpay] Apparent incident with payment processing in Peru

Resolved after 17 minutes, affecting Peru - Payment Processors, on May 28, 2026.

investigating May 28, 2026, 09:00 AM UTC

We have identified some processing issues with Picpay in Peru. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
May 28, 2026, 09:00 AM UTC
Resolved
May 28, 2026, 09:18 AM UTC
Duration
17m
Detected by Pingoru
May 28, 2026, 09:00 AM UTC

Affected components

Peru - Payment Processors

Update timeline

  1. investigating May 28, 2026, 09:00 AM UTC

    We have identified some processing issues with Picpay in Peru. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 28, 2026, 09:18 AM UTC

    This incident has been resolved.

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