dLocal incident

[Servipag] Apparent incident with payment processing in Chile

Minor Vendor's status page →

Resolved after 10 hours 50 minutes, affecting Chile - Payment Processors, on May 25, 2026.

investigating May 25, 2026, 10:43 PM UTC

We are continuing to investigate this issue.

Started
May 25, 2026, 04:38 PM UTC
Resolved
May 26, 2026, 03:28 AM UTC
Duration
10h 50m
Detected by Pingoru
May 25, 2026, 04:38 PM UTC

Affected components

Chile - Payment Processors

Update timeline

  1. investigating May 25, 2026, 04:38 PM UTC

    We have identified some processing issues with SERVIPAG in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating May 25, 2026, 07:28 PM UTC

    We are still working with the processor to solve the incident

  3. investigating May 25, 2026, 10:43 PM UTC

    We are continuing to investigate this issue.

  4. resolved May 26, 2026, 03:28 AM UTC

    This incident has been resolved.

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