dLocal incident

[BANCO DE COSTA RICA ] Apparent incident with payment processing in Costa Rica

Resolved after 47 minutes, affecting Costa Rica - Payment Processors, on May 20, 2026.

investigating May 20, 2026, 07:33 AM UTC

We have identified some processing issues with BAC Credomatic in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
May 20, 2026, 07:33 AM UTC
Resolved
May 20, 2026, 08:20 AM UTC
Duration
47m
Detected by Pingoru
May 20, 2026, 07:33 AM UTC

Affected components

Costa Rica - Payment Processors

Update timeline

  1. investigating May 20, 2026, 07:33 AM UTC

    We have identified some processing issues with BAC Credomatic in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 20, 2026, 08:20 AM UTC

    This incident has been resolved.

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