dLocal incident

[BANCO NACIONAL DE COSTA RICA and BAC] Apparent incident with payment processing in Costa Rica

Resolved after 2 hours 15 minutes, affecting Costa Rica - Payment Processors, on May 17, 2026.

investigating May 17, 2026, 06:23 AM UTC

We have identified some processing issues with BANCO NACIONAL DE COSTA RICA and BAC in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.

Started: May 17, 2026, 06:23 AM UTC
Resolved: May 17, 2026, 08:38 AM UTC
Duration: 2h 15m
Detected by Pingoru: May 17, 2026, 06:23 AM UTC

Affected components

Costa Rica - Payment Processors

Update timeline

investigating May 17, 2026, 06:23 AM UTC

We have identified some processing issues with BANCO NACIONAL DE COSTA RICA and BAC in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved May 17, 2026, 08:38 AM UTC

This incident has been resolved.

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