dLocal incident
[BANCO MERCANTIL DEL NORTE, BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE] Apparent incident with payment processing in Mexico
Minor Vendor's status page →
Resolved after 27 minutes, affecting Mexico - Payment Processors, on May 15, 2026.
We have identified some processing issues with BANCO MERCANTIL DEL NORTE, BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Affected components
Mexico - Payment Processors
Update timeline
- investigating May 15, 2026, 04:16 PM UTC
We have identified some processing issues with BANCO MERCANTIL DEL NORTE, BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved May 15, 2026, 04:44 PM UTC
This incident has been resolved.
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