dLocal incident

[Simpaisa] Apparent incident with payment processing in Pakistan for Jazzcash Payment method

Resolved after 1 hour 23 minutes, affecting Pakistan - Payment Processors, on April 16, 2026.

investigating Apr 16, 2026, 04:08 AM UTC

Jazzcash is experiencing an unplanned outage affecting the service. Our team is working to resolve the issue as quickly as possible. In the meantime, we advise you to stop any ongoing activities involving the service until further notice to avoid data loss or disruptions. Further details are provided below for your reference.

Started
Apr 16, 2026, 04:08 AM UTC
Resolved
Apr 16, 2026, 05:31 AM UTC
Duration
1h 23m
Detected by Pingoru
Apr 16, 2026, 04:08 AM UTC

Affected components

Pakistan - Payment Processors

Update timeline

  1. investigating Apr 16, 2026, 04:08 AM UTC

    Jazzcash is experiencing an unplanned outage affecting the service. Our team is working to resolve the issue as quickly as possible. In the meantime, we advise you to stop any ongoing activities involving the service until further notice to avoid data loss or disruptions. Further details are provided below for your reference.

  2. resolved Apr 16, 2026, 05:31 AM UTC

    This incident has been resolved.

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