dLocal incident

ZENITH BANK, GUARANTY TRUST BANK PLC] Apparent incident with payment processing in Nigeria

Resolved after 2 hours 6 minutes, affecting Nigeria - Payment Processors, on April 18, 2026.

investigating Apr 18, 2026, 01:06 AM UTC

We have identified some processing issues with Union Bank Plc (Nigeria), GUARANTY TRUST BANK PLC in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

Started: Apr 18, 2026, 01:06 AM UTC
Resolved: Apr 18, 2026, 03:12 AM UTC
Duration: 2h 6m
Detected by Pingoru: Apr 18, 2026, 01:06 AM UTC

Affected components

Nigeria - Payment Processors

Update timeline

investigating Apr 18, 2026, 01:06 AM UTC

We have identified some processing issues with Union Bank Plc (Nigeria), GUARANTY TRUST BANK PLC in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved Apr 18, 2026, 03:12 AM UTC

This incident has been resolved.

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